Santander Bank

Currently, I’m a (Contract) Senior User Experience Designer at Santander Bank, leading conversation design of our virtual assistant “Sandi” for the US team and UX design for the self-help value stream on web and mobile.

HTML E-mail Design & Development

Conversation & Service Design at Safrapay

Multiple hat wearing conversation designer/technical curator, product owner, project manager, and communications designer/developer for a fintech startup.